GENERAL TERMS OF SALES
- PRELIMINARY REMARKS – The supply is defined by the acknowledgement issued by the seller and governed by the general terms of sale of R2G s.r.l.
- ORDERS – Orders are accepted only if written confirmed by R2G s.r.l.
- PRICES – As quoted in the acknowledgement and subject to any previous agreements.
- DEILVERIES – Delivery terms quoted in the acknowledgement should only be taken as an indication of availability and are not binding to the seller. The seller accepts no responsibility for late deliveries.
- CARRIAGE – The purchaser will always be responsible for any risk involved in delivery, including CPT destinations.
- PAYMENT – The agreed payment terms must be met regardless of delivery delay, failure, or total or partial loss of goods in transit.
- WARRANTY – All goods have a twelve-month guarantee against manufacturing faults only from the date of purchase. The guarantee is not transferable and is therefore only available to the original purchaser.
Any damage caused by transportation or incorrect storage, incorrect installation or application, negligence or tampering, will render the guaranteed void.
Any maintenance, repair or changes to the products will only be valid if carried out at the R2G factory in Burago di Molgora (MB, Italy).
- COMPLAINTS – Any complaints for incorrect quantities or products must be received within 8 days of receipt of the goods.
After that time the goods will be considered acceptable by the purchaser and any claims received by the seller after that date will be rejected.
If the seller accepts liability the damaged goods will be replaced free of charge, as long as the goods are still covered by the original warranty.
The purchaser will accept liability for all transportation costs. Furthermore, there will be no suspension in payment of any outstanding invoices.
- PLACE OF JURISDICTION – Any legal action or notification of legal action will fall within the jurisdiction of the Milan Courts in Italy.
- MINIMUM INVOICE VALUE – the minimum invoice value is € 250,00 (five hundred Euro)
- VARIOUS – With the acceptance of these “general terms of sale”, the buyer agrees to waive his general term of purchase.
The acceptance, even if not explicitly confirmed, is considered automatically in place when the goods are delivered.
R2G Fluidics s.r.l.